Your privacy and data security are our highest priorities
Last Updated: January 15, 2026
Welcome to the pila88 Privacy Policy. This document explains how pila88 ("we," "us," or "our"), operating under the domain pila88.cam and licensed by the Government of Curacao (License #8048/JAZ), collects, uses, stores, protects, and manages your personal information when you access our online gambling platform and services.
At pila88, we recognize that your privacy is paramount. As an international online gambling platform serving Indonesian players, we handle sensitive personal and financial data daily. We are committed to protecting your information with industry-leading security measures, transparent data practices, and full compliance with applicable data protection regulations including Curacao data privacy laws and international best practices.
Your Consent: By registering an account, accessing pila88 services, or using any feature of our platform, you acknowledge that you have read this Privacy Policy in full and consent to the collection, use, and processing of your personal information as described herein. If you do not agree with any aspect of this policy, you must immediately cease using pila88 services.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of pila88 services. Together, these documents form the complete legal agreement between you and pila88.
pila88 collects various categories of personal information necessary to provide our services, verify your identity, process transactions, comply with legal obligations, and enhance your user experience. The information we collect includes:
When you create a pila88 account, we collect:
To comply with anti-money laundering (AML) regulations and prevent fraud, we collect verification documents including:
We collect financial information to process deposits and withdrawals securely:
To operate our gaming platform and fulfill regulatory requirements, we collect:
We automatically collect technical data to ensure platform security and optimize performance:
When you contact pila88 support, we record:
pila88 uses your personal information for legitimate business purposes essential to operating a secure, compliant, and user-friendly gambling platform. Specific uses include:
Legal Basis for Processing: We process your personal information based on: (a) performance of our contract with you (Terms & Conditions), (b) compliance with legal obligations, (c) legitimate business interests (fraud prevention, service improvement), and (d) your explicit consent (marketing communications). You may withdraw consent at any time without affecting the lawfulness of prior processing.
pila88 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data in the following limited circumstances:
We share information with trusted third-party service providers who assist in operating our platform:
All third-party service providers are contractually bound to protect your data, use it only for specified purposes, and comply with applicable data protection laws.
We disclose personal information when legally required or permitted:
In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the business transaction. We will notify you via email and/or prominent site notice before your data is transferred and becomes subject to a different privacy policy.
We may share your information with other third parties when you provide explicit consent for specific purposes not covered above.
pila88 employs industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our multi-layered security framework includes:
All data transmitted between your device and pila88 servers is encrypted using bank-grade SSL/TLS protocols, ensuring no third party can intercept sensitive information.
Personal data is stored on encrypted, access-controlled servers in secure data centers with 24/7 physical security, biometric access, and redundant backups.
Employee access to personal data is strictly limited on a need-to-know basis with role-based permissions, audit trails, and mandatory security training.
Advanced AI-powered monitoring detects suspicious patterns including multiple account creation, payment fraud, bonus abuse, and account takeover attempts.
Optional 2FA adds an extra security layer, requiring both password and mobile verification code for login, significantly reducing unauthorized access risk.
Independent third-party security firms conduct regular penetration testing and vulnerability assessments to identify and remediate potential weaknesses.
Your Responsibility: While pila88 implements robust security measures, you are responsible for maintaining the confidentiality of your login credentials. Never share your password, avoid using public Wi-Fi for transactions, enable 2FA, and immediately report suspected unauthorized access to [email protected].
pila88 retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
While your account remains active, we retain all associated personal information, transaction history, and gameplay records to provide continuous service and maintain account integrity.
Upon voluntary account closure or termination, we retain essential data for:
If your account is subject to investigation, dispute, or legal proceedings, we may retain data beyond standard retention periods until the matter is resolved.
You may request deletion of your personal data by contacting [email protected]. We will comply unless retention is legally required. Note that data deletion may prevent future account reinstatement and limit our ability to provide support for past transactions.
Under applicable data protection laws, you have certain rights regarding your personal information. pila88 respects these rights and provides mechanisms to exercise them:
You have the right to request confirmation of what personal data we hold about you and obtain a copy of that data. Submit access requests to [email protected]. We respond within 30 days and provide data in a commonly used electronic format.
If personal information we hold is inaccurate or incomplete, you have the right to request correction. You can update most information directly via your account settings or by contacting support.
You may request deletion of your personal data when: (a) it is no longer necessary for the purposes collected, (b) you withdraw consent, (c) you object to processing and no overriding legitimate grounds exist, or (d) data was unlawfully processed. Legal retention requirements may prevent immediate deletion in some cases.
You have the right to receive your personal data in a structured, machine-readable format and transmit it to another service provider. Contact [email protected] for data export requests.
You may object to processing of your personal data based on legitimate interests or for direct marketing purposes. Marketing opt-outs can be managed via account settings or unsubscribe links in emails.
In certain circumstances (e.g., while disputing data accuracy), you may request temporary restriction of data processing.
If you believe pila88 has violated your privacy rights, you may file a complaint with the Curacao Gaming Control Board or your local data protection authority.
pila88 uses cookies and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device that remembers information about your visit.
Most web browsers allow cookie management via settings. You can block or delete cookies, though disabling essential cookies may impair platform functionality. Opt-out of Google Analytics via the Google Analytics Opt-out Browser Add-on (reference only).
pila88 operates internationally and may transfer your personal data to servers located outside Indonesia, including jurisdictions where data protection laws differ from those in Indonesia. When we transfer data internationally:
By using pila88 services, you consent to the transfer of your information to countries outside Indonesia for the purposes described in this policy.
pila88 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated via:
Your continued use of pila88 services after policy changes become effective constitutes acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how pila88 handles your personal information, please contact our Data Protection Officer:
General Privacy Inquiries: [email protected]
Data Access/Deletion Requests: [email protected]
General Support: [email protected]
Response Time: We respond to all privacy inquiries within 30 days as required by law.
Acknowledgment: By using pila88 services, you acknowledge that you have read this Privacy Policy, understand how we collect and use your personal information, and consent to the practices described herein. If you do not agree with this policy, please discontinue use of pila88 immediately.
Explore our FAQ for quick answers about account security, data protection, and responsible gaming. Or review our full Terms & Conditions for complete platform policies.